FAQ (Frequently Asked Questions)



Q: Do you also have a shop in addition to the online shop?
A: Yes, we do! We're located in Kristiansand, Norway.
Our address is: Henrik Wergelands gt. 47, 4612 Kristiansand, Norway

Q: What are your opening hours?
A: The shop is open from 11am - 5pm Monday-Friday.
(Until 4pm on Saturdays.)

Q: How long does it take before my order is shipped to me?
A: If everything is in stock at the time, your order will be sent out within a day or two. Anything that needs to be ordered from our suppliers, may take 4-8 weeks.

Q: Can I pay for my order with credit card?
A: Yes, you can now pay with VISA, American Express and MasterCard.

Q: Is there a minimum amount when ordering?
A: Yes, the minimum amount is set to NOK 100,-

Q: What does it mean when an item is "out of stock"?
A: Items marked "out of stock" are only temporary out of stock. Unless it's removed from the web site it is still available, and we will get it back very soon! So make sure you check back later.

Q: How do I know what the prices are in my own currency?
A: To see the prices in different currencies, please go to the currency converter here (NOK = Norway Kroner)

Q: I have forgotten my password. What do I do?
A: If you've forgotten your password, simply enter the e-mail address you registered with in the login form, and we will send you a new one.


Please see Terms and Conditions for more information.
Thank you.

Any other questions? Please do not hesitate to send us an e-mail.
Please use contact form here

You're also very welcome to come and visit us at our shop in Kristiansand. :)